Trinity Home Medical

Trinity Home Medical owner, Pamela Nording, and Certified Fitter, Nidhi Shukla, have been a pleasure to deal with ever since my mom, Dorothy Keates, had been referred to Pamela by a friend who lived at her seniors residence.

Pamela and Nidhi go above and beyond to ensure my mom has her health care needs met. They assisted me with obtaining coverage for my moms incontinence products as well as coverage for other aids to daily living products. When mom was eligible for a new walker Pamela met with mom and the Occupational Therapist for assessment purposes. Pamela helped mom pick out a new walker and made necessay adjustments to ensure proper fit. When mom noticed that her wheels were not working properly Pamela made sure it was immediately fixed.

Pamela and Nidhi keep excellent records for coverage/ replacement purposes as well as receipts for year end taxes. They are more than willing to work with mom’s case manager on my behalf which helps make my care giving responsibilities lighter when working full-time. When Pamela and Nidhi tell me they will submit paperwork or follow through on something for mom I know it will be done! This means more to me than Pam and Nidhi will ever realize 😊

When I recently moved my mom to a closer seniors residence Pamela ensured that equipment such as bed rails and a raised toilet were installed in a quick and efficient manner. Although my mom now lives on the opposite side of the city, Pamela does deliveries directly to her unit. Pamela and Nidhi ensure that my mom never goes without her necessary incontinence products 😊